About StringsSG
Since 2018 · Singapore, UAE & Malaysia

We're RedefiningHome Services

Not a marketplace — we're a complete service solution. With StringsSG service standards on every job, in-house personal trainers in Singapore, and AI-powered technology, we deliver accountability that other platforms simply can't match, now in Singapore, the UAE and Malaysia.

2018

Founded

100K+

Services Completed

20K+

Happy Clients

4.8

Average Rating

OUR STORY

From a Singapore Startup to Three Countries

StringsSG was founded in 2018 with a simple mission: to revolutionize how Singaporeans access home services. We saw a fragmented market filled with unreliable providers and decided to build something better.

Unlike traditional marketplaces that simply connect customers with random providers, we took a different approach. In Singapore we directly employ our personal trainers, and for every other service we define the service steps and quality standards ourselves, vet everyone who delivers them, and take responsibility for the quality.

In October 2025, we launched RedDotAI, our proprietary AI model designed to enhance customer service and power our SMART pricing algorithms. This technology enables real-time cost calculations and intelligent service matching.

In 2026 we took the same approach to the UAE and Malaysia: AC servicing and personal trainers in Dubai and Abu Dhabi, and aircond servicing and personal trainers in Kuala Lumpur, priced in local currency and run on the same platform.

18

Founded

2018

StringsSG launched as Singapore's premier home services platform

20

Platform Growth

2020

Expanded services across Singapore with vetted professionals

24

100K Jobs

2024

Reached milestone of 100,000+ completed service jobs

25

In-House Trainers & AI

2025

Launched in-house personal trainers model and RedDotAI technology

26

UAE & Malaysia

2026

Brought AC servicing and personal trainers to Dubai and Abu Dhabi, and aircond servicing and personal trainers to Kuala Lumpur

OUR VALUES

What Drives Us Every Day

Our core values shape every decision we make and every service we deliver.

Trust & Verification

Everyone who delivers for StringsSG is vetted and background checked, and works to the service steps we define. We don't compromise on quality.

Innovation

From AI-powered pricing to smart booking, we continuously innovate to improve your service experience.

Customer First

Your satisfaction drives everything we do. Our scoring system ensures only the best professionals serve you.

Partner Empowerment

We help service partners grow with zero marketing costs, automated operations, and growth tools.

WHY STRINGSSG

More Than a Marketplace

We're a complete service solution with accountability that other platforms can't match.

In-House Trainers

In Singapore, personal trainers are directly employed by StringsSG — not freelancers. This ensures consistent quality and accountability.

StringsSG Service Standards

We define the service steps and quality standards for every service, vet everyone who delivers them, and take responsibility for the quality - so every customer gets the same service.

RedDotAI Technology

Our proprietary AI powers smart pricing, intelligent matching, and enhanced customer support.

Performance Scoring

Our data-driven scoring system ensures only high-performing professionals serve you.

One-Stop Platform

Book, pay, track, and manage all services in one place with digital receipts and service records.

Secure Payments

Where you pay online, payments are TLS 1.3 encrypted: cards, Apple Pay and Google Pay, plus PayNow in Singapore.

WHERE WE OPERATE

One Company, Three Countries

StringsSG Pte Ltd runs every booking itself, wherever you are. Each country has its own services, prices and pages.

Singapore

Island-wide · Since 2018

Where StringsSG started. Personal trainers employed directly by StringsSG, aircon servicing with AI SMART Pricing, and handyman, electrician and part-time helper services island-wide.

United Arab Emirates

Dubai · Abu Dhabi · Since 2026

AC servicing and certified personal trainers for apartments and villas in Dubai and Abu Dhabi, with prices in dirhams shown before you book. Technicians and trainers are checked before their first job, and every booking runs on the same StringsSG platform and support team as in Singapore.

Malaysia

Kuala Lumpur & Klang Valley · Since 2026

Aircond servicing and certified personal trainers for condos and landed homes in Kuala Lumpur and the Klang Valley, with prices in ringgit shown before you book. The same checks, service steps and support team as everywhere StringsSG works.

Ready to Experience the Difference?

Join thousands of satisfied customers who trust StringsSG for their home service needs.