Aircon Service FAQs
Water leakage from an aircon is a common issue in Singapore, often caused by factors like a clogged drain pipe, dirty filters, low refrigerant levels, or a frozen evaporator coil. It’s essential to schedule regular aircon servicing to prevent these issues and maintain your AC's efficiency. A well-maintained aircon conditioner can help avoid such leaks and ensure optimal performance in the humid Singapore climate.
If your AC or aircon conditioner isn’t cooling as expected, common causes include a dirty air filter, low refrigerant levels, or a frozen evaporator coil. Regular aircon servicing is important to identify and resolve such issues before they affect your AC’s cooling performance, keeping your home or office comfortable throughout the year in Singapore's hot weather.
General aircon servicing typically includes cleaning the aircon filters, fan coil, and drain pipe. However, condenser and compressor cleaning are not part of the standard servicing. If these components need cleaning, you may consider a chemical wash or overhaul, which provides more thorough maintenance for your aircon or AC system.
A chemical wash is a great option for regular aircon maintenance, helping to maintain the cleanliness of essential components. A chemical overhaul, on the other hand, is recommended if your aircon is not cooling effectively, leaking water, or producing strange noises. This service offers a more detailed cleaning, including the condenser and other internal parts of the AC or aircon conditioner.
If your aircon or AC is not cooling properly, leaking water, or making unusual noises, it's best to opt for a chemical cleaning. However, if your system is still performing well but needs routine maintenance, a general aircon service will be sufficient. Regular servicing helps prevent major issues and ensures your aircon conditioner runs efficiently in Singapore's climate.
Once your AC or aircon servicing is completed, you can easily access your receipt and past service orders under 'Orders' section of the app. This makes it easy to keep track of your aircon maintenance records.
We offer a 30-day warranty on general aircon servicing and a 60-day warranty on chemical cleaning services. If any issues arise with your aircon or AC after service, simply contact us within the warranty period for assistance.
To reschedule your aircon or AC service in Singapore, log in to your account and submit a request to change the service date or time. The new appointment will be subject to availability and approval by the service team.
Our aircon technicians in Singapore are provided with a 2-hour arrival window for each appointment. If your AC service technician does not arrive within the scheduled time, you can contact them directly through the app’s chat or call feature to resolve the issue promptly.