General aircon servicing with StringsSG starts at $47.84 for 1 unit and $57.41 for 2 units, with transport already included in the price. Because most providers add a $20 transport charge on top of their quote, our effective rate works out to about $18.70 per unit for 2 units and around $16 per unit for 5 units. Chemical wash starts at $82.80 and chemical overhaul at $149.04. New customers get up to 20% off their first booking.

No. Every price shown on our website and app is the final all-in amount, with transport included and no minimum booking fee. Your exact total is displayed before you confirm the booking, and no charges are added after the job is completed.

The National Environment Agency recommends servicing residential aircon units at least once every 3 months, while the Building and Construction Authority recommends at least once a year. In Singapore's humid climate we suggest a general service every 3 to 4 months for normal home use, and more frequently if you have pets, run the unit daily or live near a main road.

A general aircon service covers six steps per unit: cleaning the air filters and front cover, cleaning the evaporator coil, clearing the drain pan, vacuuming the drainage pipe, checking the outdoor condenser performance, and verifying refrigerant gas pressure for cooling efficiency. The technician will also tell you if any deeper cleaning is genuinely needed, at additional cost.

A chemical wash treats the evaporator coil and water tray with a chemical solution after partial dismantling, and is right when airflow is weak or there is a musty smell. A chemical overhaul is more intensive: the fan coil unit is dismantled off the wall so the blower wheel, coils and full drainage line can be cleaned, then reassembled and tested. Choose an overhaul if cooling is still poor after a recent service or the unit has been unused for months.

Yes. StringsSG services wall-mounted and ceiling cassette aircon units in HDB flats, BTO and resale units, condominiums, landed property and commercial premises across Singapore. Our technicians follow proper safety and cleanliness procedures for every property type.

A general service takes roughly 20 to 30 minutes per unit. A chemical wash takes about 45 to 60 minutes per unit, and a chemical overhaul takes about 2 to 3 hours per unit because the fan coil unit has to be dismantled, cleaned, dried and reassembled before testing.

Yes. We accept emergency and same-day aircon service requests subject to technician availability in your area. Mark the urgency when you submit the request, or message us on WhatsApp at +65 9351 2695 and we will try to arrange a technician on the same day.

Our technicians are trained to service and repair all major brands sold in Singapore, including Daikin, Mitsubishi Electric, Mitsubishi Heavy Industries, Panasonic, Midea, LG, Samsung, Fujitsu, Hitachi, Toshiba, York, Haier, Gree and Prism+, for both residential and commercial systems.

Yes. StringsSG provides 30 days of workmanship warranty on general servicing and repair, 60 days on chemical wash, chemical overhaul and drainage work, and 90 days on refrigerant gas top-up. If an issue related to the service recurs within the warranty period, contact us through the app or WhatsApp and we will send a technician back at no extra charge. Parts and installed items carry the manufacturer's warranty.

You can choose to pay with the many options available like, PayNow, Mastercard, Visa, American Express, GrabPay and many more.

Once your service is completed, you can view and download your receipt from the 'Orders' section in the StringsSG app.

We offer a 30-day warranty for general servicing and repair, 60 days for chemical cleaning and drainage work, and 90 days for refrigerant gas top-up. If something's wrong, contact us through the app during the warranty period.

Log in to your StringsSG account, go to 'Orders' and click the Date/Time and propose a reschedule. New time slots are subject to availability.

Technicians are assigned a 2-hour arrival window. If there's a delay, reach out via the in-app chat or call function to get real-time updates.