Artcool Multi Split Inverter A/C (ThinQ)

The LG Artcool features an advanced auto-cleaning system that dries and sterilizes the interior, preventing bacteria and mold buildup for a healthier indoor environment.


StringsSG Pte Ltd · UEN 201813375G
Book LG servicing, a chemical wash or a repair below. If the display is showing a CH code, the guide further down explains what it means.

LG wall-mounted and multi-split aircons are widely used in Singapore homes. When an LG unit detects a fault it shows a code on the indoor unit display, usually "CH" followed by a number, or blinks the indicator lamps in a pattern on models without a display.
Blinking light? Blinking lamps or a CH code mean the unit has stopped on a fault. A code that clears after a restart and never returns was usually a power blip; one that comes back needs a technician.
| Code | What it means | Usual cause / what to check |
|---|---|---|
| CH01 | Indoor room temperature sensor fault | Sensor or connector replacement. |
| CH02 | Indoor coil (pipe) temperature sensor fault | Sensor or connector replacement. |
| CH05 | Indoor and outdoor units have lost communication | Check outdoor power; otherwise wiring or PCB. |
| CH10 | Indoor fan motor fault | Blower jammed by dirt, or a failed fan motor. |
| CH61 | Outdoor condenser running too hot | Dirty or blocked outdoor coil, poor ventilation, or low gas. |
| CH67 | Outdoor fan locked | Outdoor fan obstructed, or the fan motor has failed. |
Codes and the remote button sequence vary by model. Confirm against your unit's manual or the label on the indoor unit, and give the code to the technician when you book.
Gas top-up with StringsSG, half tank to full tank per unit: R410A $106.72 - $147.20, R32 $147.20 - $193.20, R22 $73.60 - $101.20.
StringsSG offers the most affordable and transparent aircon servicing pricing in Singapore.
| No. of Aircons | Pricing |
|---|---|
| 1 AC unit | SGD 49.68 |
| 2 AC units | SGD 59.84 |
| 3 AC units | SGD 76.65 |
| 4 AC units | SGD 93.45 |
| 5 AC units | SGD 105.66 |
| more than 5 | Open a request |
| No. of Aircons | 4 times/year | 3 times/year |
|---|---|---|
| 1 Unit | SGD 192.76 | SGD 144.57 |
| 2 Units | SGD 229.77 | SGD 172.33 |
| 3 Units | SGD 291.25 | SGD 218.44 |
| 4 Units | SGD 351.39 | SGD 263.54 |
| 5 Units | SGD 393.06 | SGD 294.80 |
| more than 5 | Open a request | Open a request |
| Gas Type | Price (SGD) |
|---|---|
| R410A | S$106.72 - S$147.20 |
| R32 | S$147.20 - S$193.20 |
| R22 | S$73.60 - S$101.20 |
Ensure your air conditioner is clean and germ-free with our annual chemical wash.Chemical hydro wash sits between the two: the blower and coil are partly dismantled and water-jet rinsed, without a full strip-down. Learn more about Basic Chemical Wash & Overhaul
| No. of Aircons | Pricing |
|---|---|
| 1 AC unit | SGD 84.64 |
| 2 AC units | SGD 165.05 |
| 3 AC units | SGD 226.41 |
| 4 AC units | SGD 287.78 |
| 5 AC units | SGD 349.14 |
| more than 5 | Open a request |
| No. of Aircons | Pricing |
|---|---|
| 1 AC unit | SGD 121.44 |
| 2 AC units | SGD 236.81 |
| 3 AC units | SGD 324.85 |
| 4 AC units | SGD 412.90 |
| 5 AC units | SGD 500.94 |
| more than 5 | Open a request |
| No. of Aircons | Pricing |
|---|---|
| 1 AC unit | SGD 153.51 |
| 2 AC units | SGD 299.35 |
| 3 AC units | SGD 410.64 |
| 4 AC units | SGD 521.94 |
| 5 AC units | SGD 633.23 |
| more than 5 | Open a request |
Use this calculator to get an estimation of how much you should be paying for LG Aircon Servicing in Singapore.
At StringsSG, we follow a proven 6-step approach to general aircon servicing in Singapore — ensuring your unit runs efficiently and reliably.
Dirty air filters can block airflow and strain the aircon. Technicians clean or jet-wash filters to restore optimal airflow.
The evaporator coil can collect dirt, reducing efficiency. The technician cleans it using a soft brush or vacuum.
Clogged drain pans may lead to leaks. Technicians clean out debris from the pan to ensure proper drainage.
To prevent water backup, the drainage pipe is vacuumed to remove blockages that may disrupt water flow.
Technicians assess the outdoor unit’s performance and recommend cleaning if necessary, based on inspection or customer request (extra charges may apply).
Technicians check the refrigerant gas level if poor cooling is observed or upon client request, and may recommend top-up if needed.

Enjoy comprehensive workmanship warranty coverage with every LG aircon service. We're committed to quality and stand behind our work, so you can stay cool and worry-free.
Includes air filter cleaning and performance check-up for your LG unit.
30 Days Workmanship Warranty
Deep cleaning to remove mold, dust, and buildup from LG indoor and outdoor units.
60 Days Workmanship Warranty
Top-up of LG aircon refrigerant gas (R22 / R410A / R32) for optimal cooling efficiency.
90 Days Workmanship Warranty
Discover the latest LG aircon systems available for residential use. Expert installation and servicing by StringsSG.
At StringsSG, we specialize in the servicing and installation of LG air conditioning systems, including single-split and multi-split inverters. Our certified technicians are trained to handle all LG AC models with efficiency and care.


The LG Artcool features an advanced auto-cleaning system that dries and sterilizes the interior, preventing bacteria and mold buildup for a healthier indoor environment.

The LG Dualcool inverter (US-Q242K) cools up to 40% faster than standard models. Enjoy rapid, efficient cooling with R32 refrigerant and smart ThinQ connectivity.

Equipped with a BLDC compressor and pressure sensors, this system offers outstanding energy efficiency, reliability, and long-term cost savings.

Faster cooling, quieter operation, and a more compact design make this LG system ideal for Singapore homes seeking efficiency and comfort.
Thinking of upgrading your home with an LG air conditioner? We offer competitive prices tailored to your space and needs. Costs vary depending on the model, cooling capacity, and installation complexity. Contact us today for a custom quote.
All new LG air conditioning systems come with a manufacturer warranty ranging from 1 to 5 years. Our team will guide you through the specific coverage details for your selected model to ensure peace of mind and protection.
LG air conditioners may experience issues that trigger specific error codes. Understanding these codes can help you quickly identify and resolve problems with your unit.
LG air conditioners display error codes to help diagnose issues with specific components. Below are common LG "CH" error codes and their meanings:
| Error Code | Possible Cause | Recommended Solution |
|---|---|---|
| CH 01 | Communication failure between indoor and outdoor units. | Inspect and secure all wiring connections between units. |
| CH 02 | Indoor temperature sensor is malfunctioning. | Replace the defective temperature sensor. |
| CH 24 | Faulty heat exchanger temperature sensor. | Replace the indoor or outdoor heat exchanger sensor. |
| CH 26 | Water leakage detected from the drain pan. | Check for blocked drain pipes and clean if necessary. |
| CH 67 | Malfunctioning outdoor fan motor. | Replace the damaged fan motor with a new one. |
Please note: These error codes may vary depending on your LG aircon model. If you're experiencing any of the above issues, our experienced technicians at StringsSG can perform a detailed diagnostic and provide quick, professional repairs.

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