Our warranty terms ensure quality assurance for all services provided through the StringsSG platform. Please review the specific warranty periods for each service type below.
1. Part-Time Helper Cleaner Service
Domestic Services SegmentNo warranty period provided
For services in our domestic services segment, there is no warranty period provided. However, we encourage consumer clients to report any issues they encounter with the service. In addition, consumer clients have the option to express their feedback through a rating and review on the service provider's profile. Your feedback helps us maintain the highest quality of service.
2. Handyman Services
General Repairs & Maintenance30 Days
For handyman services, the service provider must agree to a 30-day workmanship warranty for all services rendered. This means that if any issues arise within 30 days after the service is provided, if related to or caused by the last service, the service provider will address and rectify those issues at no additional cost to the consumer client.
Part Replacement & Installation
If the service includes part replacement or new system installation, please note that the manufacturer's warranty will apply to the installed items. The manufacturer's warranty typically covers defects or issues related to the specific parts or systems installed, and the consumer client should refer to the manufacturer's terms for details.
3. Aircon Services
Air Conditioning Maintenance & RepairStandard Service
30 Days
Chemical Services
60 Days
Wash, Overhaul, Drainage
Gas Refill
90 Days
Refrigerant Gas
For aircon services, the service provider must agree to a 30-day workmanship warranty for all services rendered. This warranty ensures that any issues arising within 30 days after the service, if related to or caused by the last service will be addressed and resolved by the service provider, with no additional charges to the consumer client.
Part Replacement & Installation
If the service includes part replacement or new system installation, please note that the manufacturer's warranty will apply to the installed items. The manufacturer's warranty typically covers defects or issues related to the specific parts or systems installed, and the consumer client should refer to the manufacturer's terms for details.
