Guides for service partners

How to change your account type, country or business details

Your account type, country, service category and entity type (Individual or Business) set your pay terms, the jobs you get and how you are paid, so our team changes them for you.

Updated November 2026

Steps

  1. Check your details

    Go to Account > Profile Settings. These four fields are shown but cannot be edited.

  2. Email support

    Email support@stringssg.com from your account email. Say what you want changed and why, for example moving to Malaysia or registering as a business.

  3. We update your account

    Our team makes the change and reviews your pay terms with you where needed.

Good to know

  • Your name, date of birth, address and About You can still be edited in Profile Settings.
  • A change of country also changes the currency you are paid in and the clients you are matched with.

Questions about this

Your country decides your currency, pay terms and the clients you are matched with, so changes are made by our team. Email support@stringssg.com.
Email support@stringssg.com with your business details. We update your entity type and confirm any change to your pay terms.