How to choose your notifications
You decide how StringsSG contacts you about each topic. Everything still appears in your inbox.
Updated November 2026
Steps
Open Notifications settings
Go to Account > Notifications.
Choose per topic
For each topic, switch Push, Email or WhatsApp on or off.
Pause everything optional
Turn on Pause all optional notifications to stop every optional message at once.
Good to know
- Sign-in and security, bookings and service reminders, and payments and receipts are always sent.
- The Notifications tab in the bottom bar is your inbox.
Questions about this
Yes. Turn off News and offers in Account > Notifications. Booking, payment and account messages are always sent.
Related guides
- How to reschedule a booking or sessionChange the date of a booking or a package session in the StringsSG app, and how approval by your service partner works.
- How to view your package detailsSee how many sessions are left on your StringsSG package, when it expires, your trainer, schedule and agreement.
Still need help?
Our support team replies on working days.
Looking for something else? See all help guides or the FAQ.
