1. Submit online
Choose the service, the number of units and a time slot, then enter your condo or house address. About one minute.


Upfront prices across Kuala Lumpur, travel included
KL · Aircond not cold
An aircond that runs all night but leaves the bedroom warm is usually dirty, sometimes low on gas, and occasionally broken. Here is how to tell which - and what it costs to fix.
A chemical wash fixes the most common cause - a coil clogged with damp dust. Start with a general service if the unit was cleaned recently.
Book online and confirm in the app - no card needed now.
Is the remote on Cool (snowflake), not Dry, Fan or Auto? Dry mode in particular feels weak.
Set it to 24°C and give it 20 minutes. Setting 16°C doesn't cool faster.
Pull out the filters behind the front panel. If they're grey and furry, rinse them and try again.
Is its fan spinning? Is it blocked by laundry, plants or a cover? It needs space to release heat.
A 1.0hp unit in a west-facing room with the door open will struggle at 4 pm. See our HP room size guide.
Air is cold but weak. Fixed by a chemical wash.
Air is barely cool, frost on pipes. Needs a leak check and gas top up.
Indoor fan runs, outdoor unit silent. Small part, quick repair.
Unit too small for the room. Common when a 1.0hp is moved to a bigger room.
One clear price, checked technicians and your service history on record.
Transport is in the price you book. The only possible extra - a tall ladder for high ceilings - is agreed with you first.
30 days on general service and repairs, 60 days on chemical wash and overhaul, 90 days on gas top ups. Same problem again? We come back free.
Each technician is ID-checked, tested on aircond work and rated by customers after the job.
Servicing all your units on one visit costs less per unit than calling for one at a time.
Pick a time that fits your condo management hours or your working day.
Send unit photos, guardhouse details and parking info to your technician in the app.
Every job and price stays in your account - handy for tenancy handovers and warranty claims.
Choose the service, the number of units and a time slot, then enter your condo or house address. About one minute.
Confirm your booking in your StringsSG account - no card needed. Our team sorts out payment with you before the visit.
A vetted technician covering your area is assigned. For condos, tell us about management permits or parking in the app.
Only the agreed work is done. If the technician finds something else, you get a quote and decide.
Daikin, Panasonic, York, Acson, Midea and the other wall and cassette brands common in Malaysian homes.







General service, chemical wash, chemical overhaul, gas top up and repair for homes across KL and the Klang Valley.
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