Guides for customers

How to find and apply coupons

Coupons take money off a booking. Each booking can use one offer: a coupon or your reward points.

Updated November 2026

Steps

  1. Find your coupons

    Open Rewards from your profile menu. Your coupons are listed under Your coupons; tap a code to copy it.

  2. Open your booking

    Open the booking from Home or Orders while it is still Awaiting payment.

  3. Apply the coupon

    On the cost card, tap See offers (or Add code next to Have a coupon code?). In Offers, choose the coupon or type its code and tap Apply.

  4. Check the price

    The coupon and its saving appear on the cost card. Tap Change to switch to another offer or Don't use an offer.

Good to know

  • Each coupon shows its terms: the discount, any minimum subtotal and the end date.
  • Applying a coupon replaces reward points on that booking; the points go back to your balance.
  • On recurring helper plans, an offer applies to the first visit only.
  • Coupons are applied to aircon, cleaning and handyman bookings. Personal training packages do not have an offer row.

Questions about this

Check the coupon's terms on the Rewards page: it may have ended, need a higher subtotal, or not apply to that service. Each booking also takes only one offer.
No. One offer per booking: choosing a coupon puts your points back in your balance for another booking.