How to add or remove a payment card
Cards are saved securely with our payment processor, Stripe. StringsSG never sees or stores your full card number.
Updated November 2026
Steps
Open Payment & Receipts
Go to Account > Payment & Receipts. The page is called Payment Methods.
Add a card
Under Add Payment Method, enter the Cardholder Name and Card Details, then tap Add Card. A new card becomes your default.
Change your default card
Under Saved Cards, tap ⋮ on another card and choose Make Default.
Remove a card
Tap ⋮ on a card that is not your default and choose Delete.
Good to know
- Visa, Mastercard, American Express, Discover, Diners Club and JCB are accepted.
- A card may not be deletable while it is needed for a booking that is paid after the service.
- In the UAE and Malaysia, online card payment isn't switched on yet: you confirm your booking without a card and our team arranges payment with you.
Questions about this
Yes. Cards are stored by Stripe, a certified payment processor. StringsSG only sees the card brand and last four digits.
A card may not be removable while a booking that will be charged to it is still open, for example one paid after the service. Wait until that booking is paid, then try again.
Related guides
- How to download your receiptsFind and download the receipt for every payment you made on StringsSG, from Orders or Account > Payment & Receipts.
- How to earn and use reward pointsHow StringsSG reward points work: what you earn on bookings and personal training progress, what points are worth and how they come off your bookings.
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