Guides for customers

How to earn and use reward points

Reward points come off future bookings automatically. 30 points are worth 1.00 of booking credit in your currency.

Updated November 2026

Steps

  1. See your points

    Tap your profile picture (or your name on a computer) and choose Rewards. The top card shows your points and what they are worth.

  2. Earn on bookings

    5% of what you paid for an aircon booking comes back as points when the job is completed, up to 10 SGD, 25 AED or 20 MYR a job. Other bookings earn a smaller number of points on each payment.

  3. Earn while you train

    Personal training clients also earn points each week for logging body measurements, progress photos and workouts. Rewards shows the current amounts under Training with a personal trainer.

  4. Use your points

    Points are applied automatically when an eligible booking is priced, up to the limit shown on Rewards. To change it, open the booking while it is Awaiting payment and tap Change on the offer row to open Offers.

  5. Check your history

    Tap History on the Rewards page for every point earned and spent.

Good to know

  • Points expire after 12 months with no earning or spending.
  • Points can be used on aircon bookings in every country, and on cleaning and handyman bookings in Singapore.
  • One offer per booking: if you apply a coupon instead, your points go back to your balance.

Questions about this

30 points are worth 1.00 of booking credit in your currency, for example 300 points take 10.00 off a booking.
Points come off aircon bookings (and cleaning and handyman bookings in Singapore). Personal training clients earn points through progress tracking and can use them on those bookings or on vouchers where available.
Points expire after 12 months in which you neither earn nor spend any.

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