Guides for customers

How to complete your health assessment

Your trainer uses the health assessment to plan safe sessions. It is needed before your first session or trial.

Updated November 2026

Steps

  1. Open the form

    If it is still needed, Orders shows a "Health assessment needed" card: tap Complete now. You can also tap the Health assessment tile on your package.

  2. Fill in each section

    Answer About you, Body, Fitness, Lifestyle and Medical, then tick the agreement.

  3. Submit

    Tap Submit. When you see "Health assessment saved", tap Done. Orders then shows "Health form ✓".

  4. Update it later

    Open the Health assessment tile again, change your answers and tap Save changes.

Good to know

  • Only you, your trainer and StringsSG can see your health assessment.

Questions about this

It tells your trainer about your goals, fitness and any medical conditions, so sessions are planned safely.
Only you, your trainer and StringsSG.