How to find your service records
Every booking you make is kept under Orders, with its date, the service partner and, for aircon services, a signed record of each visit.
Updated November 2026
Steps
Open Orders
In the app, tap Orders in the bottom bar. On a computer, click Orders at the top of the page.
Choose Past Orders
Ongoing bookings are listed first. Scroll to Past Orders for bookings that are completed or closed.
Open the service records
On an aircon booking, open Service Records and tap Service 1, Service 2 and so on. Each one opens the signed record of that visit as a PDF.
See the full booking
Tap the service name on the card to open the booking with its details, costs and chat.
Good to know
- Service Records appear for aircon services once the technician has completed and signed off a visit.
- Book again on a completed order starts a new booking with the same services.
Questions about this
Open Orders, find the booking under Past Orders and open Service Records. Each visit has its own signed PDF record.
Yes. Completed orders have a Book again button that starts a new booking with the same services.
Related guides
- How to download your receiptsFind and download the receipt for every payment you made on StringsSG, from Orders or Account > Payment & Receipts.
- How to reschedule a booking or sessionChange the date of a booking or a package session in the StringsSG app, and how approval by your service partner works.
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