How StringsSG Aircon Servicing Works

StringsSG provides aircon servicing, chemical cleaning, gas top-up and repairs across Singapore. We set how every job is done and take responsibility for the result. This page explains our service standards, what we take care of, how our prices are set, and what happens if something is not right.

StringsSG · Last reviewed 26 September 2026

We are responsible for your service

When you book with StringsSG, StringsSG is responsible for the quality of the service you receive. We define the service steps and quality standards for every aircon job, and everyone who delivers for StringsSG follows them - so every customer gets the same service, wherever they are in Singapore.

Before our technicians take StringsSG jobs, we vet them and check the licences of the ACRA-registered businesses they work for. Once your booking is assigned you can message them directly in the StringsSG app to confirm your address and access details, and the whole exchange stays on record.

Our service standards

Every general service follows the same six steps: cleaning the air filters and covers, cleaning the evaporator coil, clearing the drain pan, vacuuming the drainage pipe, checking the outdoor unit, and checking the refrigerant gas level. Chemical wash and chemical overhaul follow their own defined processes. See general aircon servicing and chemical wash and overhaul.

What we take care of

So that our technicians can concentrate on the work itself, we run everything around it:

  • Service steps and quality standards - defined by StringsSG, the same on every job.
  • Pricing - calculated and shown by StringsSG before you book.
  • Booking and scheduling - appointments, and planning routes so less time is spent travelling between jobs.
  • Invoicing and payment - billing runs through one central platform.
  • Supplies - consolidated sourcing of materials.
  • Customer support - you contact StringsSG, and we make it right if something is not.

How prices are set

Running bookings, scheduling, invoicing and supplies centrally removes cost from every job, and that is what keeps our published prices low. Prices are set from StringsSG's own booking data, collected since 2018, and are published up front by number of units, with transport already included - there is no separate callout or transport fee.

General servicing is $47.84 for one unit and $100.97 for five units. A chemical wash starts at $82.80 per unit and a chemical overhaul at $149.04 per unit. You see the final price before you confirm the booking. Full aircon servicing price list

If something is not right

General servicing and repair carry a 30-day workmanship warranty; chemical wash, chemical overhaul and drainage work carry 60 days; refrigerant gas top-up carries 90 days. If an issue related to or caused by the service arises within that period, contact us through the app or on WhatsApp and we resolve it at no additional charge. Parts and installed items carry the manufacturer's warranty. Warranty terms

How our aircon guides are written

Our aircon guides are written by the StringsSG team, drawing on the jobs our technicians carry out and on StringsSG's own booking data. Figures such as the job statistics on our locality pages come straight from our booking records, are rounded, and are published only where there are enough bookings behind them. Prices quoted are StringsSG's published prices at the time of writing.

If you spot something out of date or wrong in a guide, tell us on WhatsApp and we will correct it. Browse our aircon guides

Company details

StringsSG Pte Ltd, UEN 201813375G. Paya Lebar Square, 60 Paya Lebar Rd, Singapore 409051. Rated 4.9 from 136 reviews on Google. WhatsApp: +65 9351 2695. About StringsSG